Oxfordian College

About Course

Oxfordian College is offering TQUK Level 3 Diploma in Healthcare Support Work. The qualification is designed to ready learners for employment, including potential apprenticeships, in roles involving customer service. Alternatively, it serves as preparation for further learning or training. The mandatory and optional units encompass various relevant areas within the sector, offering learners the flexibility to customize the content according to their individual needs.

There are no specific entry requirements however learners should have a minimum of level two in literacy and numeracy or equivalent.
The recommended minimum age for this qualification is 16 years and above
▪ Level 2 Diploma in Customer Service
▪ Level 2 Certificate in Customer Service and Professional Development
▪ Level 2 Award in Principles of Customer Service in Hospitality Leisure, Travel and Tourism

Obtaining a Level 3 Diploma in Healthcare Support Work can open up various career prospects within the healthcare sector. Some potential career paths and roles you might explore include:
▪ Healthcare Assistant/Support Worker:With this qualification, you can work directly with patients, providing care and support under the supervision of qualified healthcare professionals. This role can be in hospitals, clinics, nursing homes, or community settings.
▪ Senior Healthcare Assistant: As you gain experience, you may have the opportunity to take on more senior roles within healthcare support, overseeing and coordinating the work of other support staff.
▪ Mental Health Support Worker: If you have a specific interest in mental health, you may find opportunities to work as a support worker in mental health settings, helping individuals with various mental health challenges.
▪ Social Care Worker: Your skills and knowledge in healthcare support can be transferable to social care settings, where you may work with individuals in need of support due to age, disability, or other circumstances.
▪ Health and Social Care Trainer/Assessor: With further qualifications, you might explore a career in training and assessing individuals pursuing healthcare and social care qualifications.
▪ Healthcare Administration: Some individuals with a healthcare support background choose to transition into administrative roles within healthcare organizations, managing paperwork, appointments, and patient records.

Students studying the Level 3 Diploma in Healthcare Support Work will have to do the following mandatory units and choose from a range of optional units.
Mandatory Units
▪ Assist in monitoring the health of individuals affected by health conditions
▪ Cleaning, Decontamination and Waste Management
▪ Communicate with individuals about health promotion and wellbeing
▪ Maintain infection prevention and control in a care setting
▪ Maintain quality standards in the health sector
▪ Person-centred practice, choice, and independence
▪ Promote health, safety, and wellbeing in care settings
▪ Promote personal development in care settings
▪ Promoting effective handling of information in care settings
▪ Promoting equality and inclusion in care settings
▪ Protection and Safeguarding in care settings
▪ Providing support for managing pain and discomfort
▪ Responsibilities of a senior healthcare worker
▪ Service improvement within the health sector
▪ Study Skills support for senior healthcare workers
▪ Understand duty of care in care settings
▪ Understand effective communication in care settings
▪ Understanding Mental Ill Health
Undertake physiological measurements in care settings
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