About Training
Oxfordian College is offering the Level 3 Award in the Delivery of Conflict Management Training. This qualification is aimed those who wish to deliver conflict management training. Its delivery covers a wide range of sectors particularly those occupations in a customer or service user facing role. The qualification supports a role in the workplace for those who deliver conflict management training.
▪ Managing Conflict in the Workplace when Dealing with Customers, Service Users, or the Public
▪ Delivering Scenario-Based Conflict Management Training
This qualification is ideal for anyone wishing to train others in conflict management. Trainers and educators who want to deliver conflict resolution training in various sectors including but not limited to:
▪ Security industry
▪ Hospitality
▪ Retail
▪ Healthcare
▪ Education
▪ Public services
Individuals who want to meet the Security Industry Authority (SIA) requirements for delivering conflict management training in the private security industry.
Learners could progress to the:
▪ Level 3 Award in the Delivery of Conflict Management Training
▪ Level 3 Award in First aid at Work
